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Patient Safety & Rights

  • To be informed and educated in a language that you can understand
  • To receive medical advice and treatment which fully meets the currently accepted standards of care & Quality
  • To be given a clear description of your medical condition, estimated cost of treatment and to involve you in decision about your care
  • To have your privacy & dignity and your religious and cultural beliefs respected
  • To have information regarding your medical condition kept confidential
  • To have information of your care providers
  • To have a safe and protected environment for you & your relatives
  • To make suggestions & voice complaints
  • To refuse treatment
  • To have access to your clinical records
  • To be protected from physical abuse and neglect
  • To obtain informed consent from you before any procedure/ surgery/ treatment/ anesthesia/ initiation of any research protocol/ blood & blood product transfusion
  • Right to seek an addition opinion regarding clinical care